SMS not working ? See probable reasons
Troubleshoot Steps For SMS Issue
Incase you’re facing issues in sending SMSs, these can be the possible reasons :-
Your number might not be SMS enabled.
If you’re expecting an OTP to be received on the CallHippo Number, that might not be possible as CallHippo doesn’t guarantee the functionality of any third party tool along with it.
You might be contacting a number that is of a different country and not of the same country as the number that you are using to send the SMS. SMSs can only be sent to national numbers and not international numbers.
In case you want to send SMSs to international numbers, kindly send a request to supply@callhippo.com.
Incase you’re facing issues in sending SMSs, these can be the possible reasons :-
Your number might not be SMS enabled.
If you’re expecting an OTP to be received on the CallHippo Number, that might not be possible as CallHippo doesn’t guarantee the functionality of any third party tool along with it.
You might be contacting a number that is of a different country and not of the same country as the number that you are using to send the SMS. SMSs can only be sent to national numbers and not international numbers.
In case you want to send SMSs to international numbers, kindly send a request to supply@callhippo.com.
Updated on: 19/04/2022