Articles on: Features

How to set an After Work Hours message?

An After Work Hours message is played when the agent/phone number is not available after specific business hours. 

To set up an After Work Hours message, follow these easy steps:

Login to your CallHippo account (web.callhippo.com)

Click on the ‘Numbers’ tab and then click on the ‘Number Settings’ icon as shown below








For an After Work Hour message, you will first have to enter details about your availability into the system.




To do that, go to ‘Opening Hours’ and update the ‘Set Custom Time’ section.



Now click on Music & Messages and use the toggle to turn on the  ‘After Work Hours Message’ as shown below















You can set up a voicemail or add a greeting message. You have the option of playing text or music


If you choose the ‘Text’ option, enter the message you want to play


If you select the ‘Music’ option, you can upload a music file in an mp3, WAV format. You can also play an audio file.







We hope this guide was helpful!



In case of any queries or concerns, please contact us at support@callhippo.com






*

Updated on: 11/04/2022