How to pause an ongoing call recording?
You are very well aware of the Call Recording feature that we provide, here are simple steps by which you’ll also be able to pause the call recording while on an ongoing call. Follow these given steps :-
Log in to your CallHippo account.
Go to the Number section from the dashboard.
Click on the settings icon of the number for which you want to pause the call recording.
Go to the Call Recordings section and then enable the toggle of Call Recording.
Once you enable the Call Recording toggle the “Allow clients to pause/resume recording during the call” feature toggle will appear. Enable this toggle to be able to pause call recording.
Now, you will successfully be able to pause the recording during any ongoing call on the CallHippo Dialer.
You will find an option of Pause Recording on the CallHippo Dialer itself.
You can also resume the recording again by clicking on the option Record Call.
By pausing the recording and then starting it again, you’ll be able to listen to the entire recording in one continuous recording. The gap which was created because of pausing call recording will not be heard and you will rather hear a continuous recording in the activity feed.
This Pause and Resume feature for recording comes with CallHippo’s Platinum Plan.
*
Log in to your CallHippo account.
Go to the Number section from the dashboard.
Click on the settings icon of the number for which you want to pause the call recording.
Go to the Call Recordings section and then enable the toggle of Call Recording.
Once you enable the Call Recording toggle the “Allow clients to pause/resume recording during the call” feature toggle will appear. Enable this toggle to be able to pause call recording.
Now, you will successfully be able to pause the recording during any ongoing call on the CallHippo Dialer.
You will find an option of Pause Recording on the CallHippo Dialer itself.
You can also resume the recording again by clicking on the option Record Call.
By pausing the recording and then starting it again, you’ll be able to listen to the entire recording in one continuous recording. The gap which was created because of pausing call recording will not be heard and you will rather hear a continuous recording in the activity feed.
This Pause and Resume feature for recording comes with CallHippo’s Platinum Plan.
*
Updated on: 11/04/2022
Thank you!